Last updated: February 25, 2026

Arzuaga Leather Goods operates this website and online store with the aim of offering leather goods and accessories to its customers. This Privacy Policy describes how we collect, use, and share personal information when you visit our website, make a purchase, or interact with us.

DATA CONTROLLER

The data controller is Adriana Ojeda Villegas, operating under the trade name Arzuaga Leather Goods, with NIF 72366928G, address at Av. de Brasil 4, 1-11F, 28020 Madrid, Spain, and email hola@arzuaga.shop.

Activity: online sale of leather goods and accessories.

INFORMATION WE COLLECT

We collect personal information when you interact with our website. This information may include your name, shipping and billing address, email address, phone number, payment details (securely processed by third-party providers), as well as information about your orders and transactions.

We also automatically collect technical information, such as IP address, device type, browser, usage and browsing data through cookies and similar technologies.

We do not intentionally collect sensitive personal data.

SOURCE OF DATA

Personal data may be provided directly by the user, collected automatically through the use of the website, or received through third parties such as payment providers, logistics, or technology services.

PURPOSE OF PROCESSING

We use personal information to:

Process orders and payments  
Manage shipping, returns, and customer service  
Comply with legal and tax obligations  
Improve user experience  
Prevent fraud and ensure security  
Send commercial communications, where user consent has been obtained  

LEGAL BASIS FOR PROCESSING

Data processing is based on:

The performance of a contract  
Compliance with legal obligations  
User consent  
Legitimate interest in improving our services and ensuring security 

DATA RETENTION

Data will be retained for the time necessary to fulfill the purposes described and for the periods required by applicable law. Subsequently, it will be securely deleted or anonymized.

DATA SHARING

We may share personal data with third parties necessary for the provision of the service, including:

Shopify (ecommerce platform)  
Payment providers  
Shipping and logistics companies  
Technology and hosting providers  

These third parties act as data processors and comply with applicable regulations.

INTERNATIONAL TRANSFERS

Some providers may be located outside the European Economic Area. In such cases, appropriate safeguards are implemented in accordance with applicable regulations, such as standard contractual clauses approved by the European Commission.

ADVERTISING AND TRACKING

We may use analytics and advertising tools provided by third parties, including Shopify services and its partners, to display personalized ads based on your activity on this and other websites.

These tools may collect information about your browsing, behavior, and preferences through cookies and similar technologies.

You can manage your preferences or reject this type of tracking through the cookie banner or your browser settings.

USER RIGHTS

The user has the right to:

Access their personal data  
Request the rectification of inaccurate data  
Request the deletion of their data  
Request the restriction of processing  
Object to processing  
Request data portability  

The user may withdraw their consent at any time, without affecting the lawfulness of processing based on consent prior to its withdrawal.

Additionally, users in Mexico may exercise their rights of access, rectification, cancellation, and opposition (ARCO).

To exercise these rights, you can send a request to hola@arzuaga.shop indicating:

Full name  
Contact method  
Identification  
Right you wish to exercise  

We may request additional information to verify the identity of the requester.

You may also file a complaint with:

Spain: Spanish Data Protection Agency (AEPD)  
Mexico: National Institute for Transparency (INAI)  

LIMITATION OF DATA USE

The user may request at any time the limitation of the use of their personal data or opt out of commercial communications by sending an email to hola@arzuaga.shop or using the unsubscribe mechanisms included in the communications.

COOKIES

This website uses first-party and third-party cookies to ensure its operation, analyze site usage, and offer personalized advertising. Non-essential cookies will only be installed with the user’s consent. The user can accept, reject, or configure the use of cookies through the cookie banner or their browser settings.

SECURITY

We adopt appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or alteration. However, no system is completely secure.

MINORS

This site is not directed to minors and we do not intentionally collect personal data from minors. If we detect that data from minors has been collected, we will proceed to delete it.

CHANGES TO THE POLICY

We reserve the right to modify this Privacy Policy at any time. Any relevant changes will be communicated through the website or, when necessary, by email. It is recommended to review this policy periodically.

CONTACT

For any questions about this Privacy Policy or the processing of personal data, you can contact us at: hola@arzuaga.shop