Last updated: February 25, 2026

1. Owner Identification

This website is operated by Adriana Ojeda Villegas, under the trade name Arzuaga Leather Goods, with NIF 72366928G and address at Av. de Brasil 4, 1-11F, 28020 Madrid, Spain.

Contact email: hola@arzuaga.shop

2. Purpose

These terms govern access to, browsing, and the purchase of products through this website. By placing an order, the user expressly accepts these conditions.

3. Products

The products offered are leather goods and leather accessories.An effort has been made to display the products as accurately as possible. However, colors may vary slightly depending on the user's device.

4. Purchase process

By placing an order, the user is making a purchase offer.The purchase is considered confirmed once payment has been processed and the user receives confirmation by email. Arzuaga Leather Goods reserves the right to reject or cancel orders in the event of error, fraud, or lack of availability.

5. Prices

All prices are displayed in the currency corresponding to the user's market. Prices may not include taxes, shipping costs, or additional charges, which will be indicated before completing the purchase.For international orders, the customer is responsible for any applicable taxes, duties, or customs charges.

6. Shipping

Delivery times are estimated and may vary. Arzuaga Leather Goods is not responsible for delays caused by carriers, customs, or external factors. Risk in the product is transferred to the customer at the time of delivery.

7. Right of withdrawal and returns

For customers in the European Union:
The customer has the right to withdraw from the purchase within 14 calendar days from receipt of the product, without the need for justification.

For customers in Mexico:
The customer may cancel the purchase within 5 business days following receipt of the product, in accordance with applicable law.

Specific return conditions are governed by the Returns Policy.

8. Warranty

Products are covered by warranty in accordance with applicable law.

In Spain, the legal warranty is 3 years.
In Mexico, the minimum warranty is 90 days.

9. Use of the website

The user agrees to use the website lawfully and not to engage in activities that may damage, overload, or affect its operation.

10. Intellectual property

All website content is the property of Arzuaga Leather Goods. Reproduction, distribution, or use without authorization is prohibited.

11. Data protection

The processing of personal data is governed by the Privacy Policy available on the website.

12. Modifications

Arzuaga Leather Goods reserves the right to modify these terms at any time.

13. Applicable law

When the user has the status of a consumer, the law of their place of residence shall apply. Otherwise, Spanish law shall apply.

14. Contact

For any questions, the user may contact: hola@arzuaga.shop